Diagnostic information 2-15
5025-2xx, 4xx
109.02 Service
Black Printhead
The black printhead failed to complete
servo.
Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-52.
109.03 Service
Black Printhead
The black printhead mirror motors
failed to achieve lock.
Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-52.
109.04 Service
Black Printhead
The black printhead mirror motors lost
motor lock.
Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-52.
109.05 Service
Black Printhead
Failure reading NVRAM from
printhead.
Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-52.
109.08 Service
Black Printhead
The black laser showed bad in testing. Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-52.
109.11 Service
Black Printhead
Failure writing data tot he printhead. Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-52.
109.12 Service
Black Printhead
Failure reading data from the
printhead.
Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-52.
109.13 Service
Black Printhead
Printhead declared error. Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-52.
122.xx Service
Fuser Error
Fuser error Go to “Fuser service check” on
page 2-31.
122.01 Service
Fuser Error
Attempting to print with estimated
power at or below minimum power.
Go to “Fuser service check” on
page 2-31.
122.02 Service
Fuser Error
Fuser over temperature. Note: Some of these errors are caused by
a faulty component on the LVPS. Check
the history file in the printer to verify other
occurences. If there are others, replace the
LVPS. Go to “Low-voltage power supply
(LVPS) assembly removal” on
page 4-51.
Go to “Fuser service check” on
page 2-31.
122.03 Service
Fuser Error
Fuser open thermistor check failed. Go to “Fuser service check” on
page 2-31
.
122.04 Service
Fuser Error
Attempting to print with estimated
power at or above minimum power.
Go to “90x.xx error (902.xx–907.xx)” on
page 2-24.
122.05 Service
Fuser Error
Fuser failed to reach final temperature
in time.
Go to “90x.xx error (902.xx–907.xx)” on
page 2-24.
122.06 Service
Fuser Error
Attempting to print when the estimated
power is too low.
Go to “90x.xx error (902.xx–907.xx)” on
page 2-24.
122.07 Service
Fuser Error
Timed out waiting for home sensor
event.
Go to “Fuser service check” on
page 2-31.
Service error messages (1xx, 9xx) (continued)
Error code Description Action