Action Yes No
Step 6
Reinstall or replace the transfer roller. See
“Transfer roller
removal” on page 206.
Does the problem remain?
Go to step 7. The problem is
solved.
Step 7
Check if the fuser cam is functional and free of damage.
Is the fuser cam functional and free of damage?
Go to step 9. Go to step 8.
Step 8
Replace the fuser cam. See
“Fuser actuator removal” on
page 182.
Does the problem remain?
Go to step 9. The problem is
solved.
Step 9
a Enter the Diagnostics menu, and then navigate to:
Printer diagnostics and adjustments > Sensor tests
b Find the sensor (Input).
Does the sensor status change while toggling the sensor?
Contact the next
level of support.
Go to step 10.
Step 10
a Reseat the sensor cable from the controller board.
b Check the sensor and its actuator for improper installation and
damage.
Is the sensor properly installed and free of damage?
Contact the next
level of support.
Go to step 11.
Step 11
Replace the sensor. See
“Sensors (duplex and input) removal” on
page 220.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
4600-830, -835, -895
Diagnostics and troubleshooting
85