Action Yes No
Step 8
a Reseat the sensor cable from the controller board.
b Check the sensor and its actuator for improper installation and
damage.
Is the sensor properly installed and free of damage?
Go to step 10. Go to step 9.
Step 9
Replace the sensor (MPF paper present). See
“Sensor (MPF paper
present) removal” on page 212.
Does the problem remain?
Go to step 10. The problem is
solved.
Step 10
a Enter the Diagnostics menu, and then navigate to:
Printer diagnostics and adjustments > Motor tests
b Select the solenoid (MPF pick), and then touch Start.
Does the solenoid run?
Go to step 13. Go to step 12.
Step 11
Check the solenoid for wear and damage.
Is the solenoid free of wear and damage?
Go to step 13. Go to step 12.
Step 12
Replace the MPF solenoid. See
“MPF solenoid removal” on
page 185.
Does the problem remain?
Go to step 13. The problem is
solved.
Step 13
Check the MPF gearbox for wear and damage.
Is the MPF gearbox free of wear and damage?
Contact the next
level of support.
Go to step 14.
Step 14
Replace the MPF gearbox. See
“MPF gearbox removal” on
page 179.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
4600-830, -835, -895
Diagnostics and troubleshooting
95