Contacting Magellan
The following information is provided
so
that
if
you need sup-
port for your Magellan eXplorist
J
you can
direct
your ques-
tions/comments to the proper person at Thales Navigation.
Technical
Support
If
you need technical assistance, "how-to" help, or
if
you have a
technical question about the
functionality
of your Magellan
product, please contact
us
on
the internet at www.magellang-
pS.com or you may reach technical support
by
fax or by phone.
Our technical support phone representatives are available
Monday through Friday,
6:00
a.m. to
5:00
p.m. P.S.T/P.D.T.
Telephone:
800-707-9971
or +1
909-394-5000
(Outside
North America),
You
may also reach technical support
by
fax: +1
909-394-
7050
[Attn: Tech. Support].
E-mail: magellansupport@thalesnavigation.com
Warranty
Service
To
obtain warranty service
on
your unit, the consumer must
contact
us
for a return authorization prior to shipment of prod-
uct. Packages arriving at our dock
without
an
RMA may
be
refused.
To
obtain
an
RMA, simply contact our technical sup-
port group at:
Tel:
800-707-9971
or
909-394-5000
Fax:
909-394-7050
[Attn: Tech. Support]
E-mail: magellansupport@thalesnavigation.com
Accessories
A complete list
of
accessories, along with ordering information
can
be
found
on
the Magellan web site, www.magellangps.com.
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