Problem solving guide
91
Problem Cause and remedy
White residue is visible on
crockery and cutlery,
clouding occurs on glass-
ware; film can be wiped
off.
The rinsing agent dosage is set too low.
Increase the dosage (see “Further settings, Additional
functions, Dispensing system”).
There is no salt in the salt reservoir.
Fill the salt reservoir (see “Filling the salt reservoir”).
The water softener is programmed to too low a water
hardness level.
Programme the water softener to the correct value (see
“Further settings, Water hardness”).
Glassware has a brown or
blue tinge, and film cannot
be wiped off.
This may be caused by the ingredients of the cleaning
agent.
Switch to another cleaning agent.
Glassware is dull and dis-
coloured; film cannot be
wiped off.
The glassware is not dishwasher-proof. The surfaces are
affected.
Purchase glassware which is dishwasher-proof.
Tea or lipstick stains have
not been completely re-
moved.
The wash temperature of the selected programme was too
low.
Select a programme with a higher main wash
temperature.
The bleaching effect of the cleaning agent used is too low.
Switch to another cleaning agent.
Plastic items are discol-
oured.
Natural dyes e.g. from carrots or tomatoes may be the
cause. The amount of detergent used or its bleaching
effect was not sufficient to deal with natural dyes.
Use more detergent (see “Operation, Detergent”).
Discoloured plastic items will not regain their original
colour.
There are rust stains on
cutlery.
The affected items are not corrosion-resistant.
Purchase cutlery that is dishwasher-safe.
The “Cold” programme was not run after dishwasher salt
was added. Traces of salt have got into the normal wash
cycle.
Always run the “Cold” programme without any load
items after refilling the salt.
Rust or superficial rust has built up in the wash cabinet,
e.g. due to an excessively high iron content in the water or
rust on other load items.
Discard any rusty load items.
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