Miele PTD 701 - Poor Wash Result

Error pictograms
72
If a serious error is present, washing is no longer possible and a red bar appears at the top of the display:
Accessing the error code
12.1 Poor wash result
Possible cause
Remedy
Wash items not clean
No or low detergent dosing
Set the dosing amount as per the manufac-
turer’s specifications ( 7.4).
Check the dosing hose (for kinks, break-
age, etc.)
Replace the container, if empty.
Wash items incorrectly sorted
Do not stack wash items over each other
( 9.3.1).
Wash field nozzles clogged
Dismantle wash field and clean jets
( 11.3).
Temperatures too low
Check temperatures ( 6.3.1).
Tank water too heavily soiled
Start tank water exchange programme
( 9.3.7)
Spots visible on the wash
items
If scaling is present:
The water is too hard
Check the external water treatment.
Carry out basic cleaning.
In case of starch residues:
Temperature of manual pre-
cleaning exceeds 30 °C
Lower the temperature of manual pre-
cleaning.
The wash items do not dry on
their own
No or low rinse aid dosing
Set the dosing amount as per the manufac-
turer’s specifications ( 7.4).
Check the dosing hose (for kinks, break-
age, etc.)
Replace the container, if empty.
Rinse temperature too low
Contact an authorised service technician.
INFO Water quality affects washing and drying result. If the water hardness level exceeds 3 °dH
(0.53 mmol/l), we recommend the use of a water softening unit.