5 In Case of Trouble
5-2
Before taking a phenomenon as a failure
This section describes the corrective actions to be taken at the occurrence of trouble without any error mes-
sage displayed. Take appropriate actions as described below before taking the trouble as a failure.
If still the problem cannot be solved, contact your dealer or an office of MIMAKI.
Power does not turn on
In most cases, this is due to improper connection of the power cable for the printer or computer. Check that
the power cable is connected properly.
The printer cannot perform printing
This occurs when the data is not being transmitted to the printer properly. It can also occur when the print-
ing function does not work properly or the media is not set correctly.
Is the power cable connected to
the printer?
Securely connect the power
cable.
Yes
No
Yes
No
Does the power turn off imme-
diately after initial operation?
Yes
Turn on the power switch on
the front of the printer. (p. 3-3)
Is the main switch ON?
Turn on the main switch.
(p. 3-3)
Is the correct interface cable
used?
Use the cable exclusive for the
device.
Yes
No
Is the interface cable properly
connected?
Yes
No
Is the message on the display
indicating that ink has run out?
Yes
Replace the ink cartridge with a
new one. (p. 3-48)
Securely connect the interface
cable.
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