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Chapter5 Troubleshooting
An error occurred in the communication
of USB.
• Turn off the main power to the machine and
turn it on after a while.
• If the same error message appears again,
contact your local distributor to call for ser-
vice.
An error occurred during the access to
the printing condition data.
An excessive load was applied to the X
motor.
An excessive load was applied to the Y
motor.
An error due to an excessive current of
the X motor was detected.
• Turn off the main power to the machine and
turn it on after a while.
• If the same error message appears again,
contact your local distributor to call for ser-
vice.
An error due to an excessive current of
the Y motor was detected.
Error in the take-up tension bar.
• The tension bar origin could not be
found.
• No change could be seen in the ten-
sion bar angle.
• Check the set state of the media.
• Make sure that the media can be wound
using the manual SW. Also, make sure that
the tension bar rises.
If it does not rise, adjust the counterweight.
( P.2-11, P.2-12)
A problem has occurred in the take-up
tension bar.
• The tension bar control position has
deviated from the lowest point for a
certain period.
Limit position of the take-up tension bar
has been detected.
• The tension bar control position has
deviated from the highest point for a
certain period.
Roller sensor abnormality
• The roller sensor cannot be correctly
read.
• Confirm that the take-up unit of machine
setup and take-up tension bar setting are
ON. ( P.3-16)
• Check the set state of the media.
• Confirm that the winding unit operates using
the manual SW.
The media jam occurs. • Remove the media and reset it.
An error occurred in the control position.
• Turn off the main power to the machine and
turn it on after a while.
• If the same error message appears again,
contact your local distributor to call for ser-
vice.
Y-origin could not be detected.
Abnormal linear scale.
The media width could not be correctly
read.
• Check the media set position. ( P.2-4)
• Clean the media sensor. ( P.4-2)
• Turn the main power OFF, wait a while, and
then turn it ON again.
The media is set outside the proper
area.
• Check the media set position. ( P.2-5)
Message Cause Solution
ERROR 307
MCFD File IF Error
ERROR 423
TAKE-UP TENSION-BAR
ERROR 425
Tak e - U P WR O N G
ERROR 429
Take-UP LimitDETECT
ERROR 44f
Take-UP Roll Sns Err
ERROR 52c
MEDIA WIDTH SENSOR
ERROR 516
MEDIA SET POSITION R