5-10
Chapter 5 Troubleshooting
Ink Error
Ink error is displayed also in the local guidance. ( P.3-53)
Message Cause Solution
WRONG INK IC The inserted IC chip is not loaded correctly.
• Remove the IC chip generating the warn-
ing once and install it again.
• If the same warning message still
appears, contact your local distributor to
call for service.
KIND OF INK
The type of ink on the inserted IC chip is
different from the ink in the bottle.
• Check the type of ink on both the IC chip
and the ink bottle.
COLOR OF INK
The color of ink on the inserted IC chip is
different from the ink in the bottle.
• Check the color of ink on both the IC chip
and the ink bottle.
• Check the color of the ink for the slot into
which the IC chip was inserted.
INK IC ALRADY USED
An IC chip that has already been charged
was inserted.
• Insert an IC chip that has not yet been
charged.
INK IC Expiration
The expiration date for the inserted IC chip
has passed.
• The expiration date for both the IC chip
and the ink bottle has passed.
• This ink can still be used by performing
ink charging with the maintenance func-
tion.
IC Expiration : 1MONTH
The expiration date for the inserted IC chip
has passed. (1 month from the expiration
date)
• The expiration date for both the IC chip
and the ink bottle has passed by 1 month
or more.
• This ink can still be used by performing
ink charging with the maintenance func-
tion.
IC Expiration : 2MONTH
The expiration date for the inserted IC chip
has passed. (2 months from the expiration
date)
• The expiration date for both the IC chip
and the ink bottle has passed by 2
months or more.
• Use a new ink IC and ink bottle.
NO INK TANK
The ink tank is not set on the external ink
supply unit.
• Set the ink tank on the ink slot with the
warning.
Ink End
No ink that can be used.
• Since the available ink has run out, it will
not be able to use such as a print or
cleaning.
• Check the ink that has occurred warning
in the P.3-28 “Displaying the Information
of this machine”, and remove the cause.
Ink Near END
The ink in the ink tank is low.
• Since the available ink has run out, it will
not be able to use such as a print or
cleaning soon.
• Check the ink that has occurred warning
in the P.3-28 “Displaying the Information
of this machine”, and remove the cause.
Expiration The expiration date on the ink has passed.
• The expiration date has passed.
However, you can use it until the end of
the following month.
• If you want to replace it with a new ink,
please perform the P.4-24 “Discard the
expired ink”.
Expiration (1MONTH)
The expiration date on the ink has
passed.
(1 month from the expiration date)
• One month has passed after the expira-
tion date.
However, you can use it until the end of
this month. (The ink bottle lamp blinks in
red.)
• If you want to replace it with a new ink,
please perform the P.4-24 “Discard the
expired ink”.