Troubleshooting Your Analyzer
11-6
RBC count time and the actual RBC
count time is less than 2 seconds, the
error has been removed;
4. If not, enter the “Service →
Maintenance” screen and do the
probe cleanser cleaning procedure as
instructed by Chapter 10.3.6.;
5. Enter the “Setup → Settings →
Count” screen and record the RBC
count time. Then enter the “Service →
Self-test” screen and test the actual
RBC count time as instructed by
Chapter 10.5.1.;
6. If the difference between the reference
RBC count time and the actual RBC
count time is less than 2 seconds, the
error has been removed;
7. If the difference is still greater than 2
seconds but consistent, enter the
“Setup → Settings → Count” and
reset the RBC count time. Then enter
the “Service → Self-test” screen and
test the actual RBC count time as
instructed by Chapter 10.5.1 to
confirm the difference is less than 2
seconds;
8. If the problem remains, contact
Mindray customer service department
or your local distributor.
RBC bubbles
1. Diluent or rinse running
out;
2. Loose tube connections;
3. Inappropriate RBC
count time setting.
1. Check if the diluent or rinse has run
out. If so, change a new container of
diluent or rinse as instructed in
Chapter 4.4.1;
2. Check the connection of the diluent
and rinse pickup tube. If necessary,
reconnect and tighten them as
instructed by Chapter 4.4.1;
3. If the problem remains, adjust the RBC
count time as instructed by Chapter
5.3.5;
4. If the problem remains, contact
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