Mindray BC-2800 - Page 243

Troubleshooting Your Analyzer
11-7
Mindray customer service department
or your local distributor.
Trans error
1. Communication cable not
well connected;
2. Inappropriate
communication settings.
1. Check if the communication cable is
well connected;
2. Check the communication settings as
instructed by Chapter 5.3.2 and make
sure they are the same with the host.
Barcode error
1. Poor connection between
the scanner and the
analyzer;
2. Invalid bar-code.
1. Check if the analyzer is well connected
to the analyzer;
2. Check if the bar-code is valid;
3. If the problem remains, contact
Mindray customer service department
or your local distributor.
Barcode com
error
Poor connection between the
scanner and the analyzer.
1. Check if the analyzer is well connected
to the analyzer;
2. If the problem remains, contact
Mindray customer service department
or your local distributor.
Printer out of
paper
Printer paper running out or
not properly installed.
1. Check if there is printer paper;
2. Check if the printer paper is well
installed.
Printer offline
Poor connection between the
printer and the analyzer.
Check if the printer is well connected to the
analyzer.
Recorder com
error
1. Poor connection between
the recorder and the
analyzer;
2. Damaged recorder.
1. Print again;
2. If the problem remains, shut down the
analyzer and restart it again, and then
print again;
3. If the problem remains, shut down the
analyzer and contact Mindray
customer service department.
Recorder out of
paper
Recorder paper running out
or not properly installed.
1. Check if the recorder paper has run
out. If so, install the paper as
instructed by Chapter 4.4.2;
2. Check if the recorder paper is properly
installed. If not, re-install the paper as
instructed by Chapter 4.4.2;
3. If the problem remains, contact
Mindray customer service department
or your local distributor.