Troubleshooting Your Analyzer
11-8
Recorder too hot
Recorder head too hot. 1. Stop using recorder and cool it for 10
minutes and then print again;
2. If the problem remains, shut down the
analyzer and restart it again, and then
print again;
1. If the problem remains, contact
Mindray customer service department.
Lyse out
Insufficient lyse or wrong lyse
volume setting.
1. Check if there is sufficient lyse left. If
so, access “Setup → Settings →
Reagents” and adjust the remaining
lyse volume as instructed by Chapter
5.3.1;
2. If not, change a new container of lyse
as instructed by Chapter 4.4.1.
Diluent expired
Expired diluent or wrong
expiration setting
1. Check if the diluent has expired. If so,
change a new container of diluent as
instructed by Chapter 4.4.1;
2. If not, reset the expiration date as
instructed in Chapter 5.3.1.
Rinse expired
Expired rinse or wrong
expiration setting
1. Check if the rinse has expired. If so,
change a new container of rinse as
instructed by Chapter 4.4.1;
2. If not, reset the expiration date as
instructed in Chapter 5.3.1.
Lyse expired
Expired lyse or wrong
expiration setting
1. Check if the lyse has expired. If so,
change a new container of lyse as
instructed by Chapter 4.4.1;
2. If not, reset the expiration date as
instructed in Chapter 5.3.1.
Vacuum filter
error
The air inside the vacuum
chamber is not extracted
within the given time.
1. Enter “Service → Self–test →
Tubing”to test the filter as instructed
in Chapter 10.5.1;
2. If the test result is normal, the error will
be removed;
3. If the problem remains, replace the
filter as instructed by Chapter 10.11;
4. If the problem still remains after a new
filter has been installed, contact
Mindray customer service department