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MITEL 6900, 6970, 6800, AND 6700 SIP TERMINALS FOR MIVOICE MX-ONE

35 26/1531-ANF 901 14 Uen S 2019-10-18

Figure 12: Mitel 6869

Figure 13: Mitel 6873

Table of Contents

1 General3
- 1.1 Scope3
- 1.2 Glossary3
- 1.3 Environmental Requirements3
2 Cabling4
3 Power Equipment4
4 Earthing and Grounding5
5 Setting up the Software Server6
6 Manage the Configuration Files in MX-ONE Service Node Manager7
- 6.1 Create a Configuration File7
- 6.2 EDITING an Existing Configuration File8
- 6.3 Scratch Pad when Creating the Configuration file8
- 6.4 Connect Existing Configuration File to MX-ONE Service Node Manager9
- 6.5 Retrieve the Back-up Copy9
7 How to Start a New Phone10
- 7.1 Boot flow chart11
- 7.2 Connecting the Phone to a Network12
- 7.3 SIP Registration12
- 7.4 Message Waiting Indicator15
8 Managing IP Phone SW16
- 8.1 Phone software and configuration files on the software server16
- 8.2 Installing the Firmware / Configuration files17
- 8.3 Firmware upgrade17
- 8.4 Viewing Software Version18
9 Restart / Restore19
- 9.1 Restart19
- 9.2 Remove local configuration settings19
- 9.3 Restore to Factory Default19
10 Entering Administrator Mode21
11 Configuring the Phone22
- 11.1 Settings mode22
- 11.2 Settings in the configuration file aastra.cfg/startup.cfg22
- 11.3 Automatic LAN Access Control, IEEE802.1x23
- 11.4 LLDP-MED24
- 11.5 Enabling / Disabling DHCP25
- 11.6 Setting the Phone's IP Address25
- 11.7 Setting the IP Address to the Default Gateway25
- 11.8 Setting the IP Address and Download Protocol of the Software Server25
- 11.9 Setting the IP Address of the SIP proxy / registrar26
- 11.10 Using Virtual LAN (VLAN)26
- 11.11 Setting Time and Date26
- 11.12 Configuring Language Settings27
- 11.13 Using Shortcut Keys27
  - 11.13.1 Key numbering27
  - 11.13.2 Default key layout29
  - 11.13.3 Flexible IP Function keys in MX-ONE Provisioning Manager37
  - 11.13.4 Assigning Phone Numbers to Speed dial keys41
  - 11.13.5 Assigning MNS Keys41
  - 11.13.6 Shared Call Appearance (SCA)42
  - 11.13.7 Extra Directory Number (EDN)42
  - 11.13.8 Softkeys for busy services43
  - 11.13.9 Key Lock / Unlock43
  - 11.13.10 Conference key43
  - 11.13.11 Assigning DMN keys43
- 11.14 Initiating Data from MX-ONE Provisioning Manager44
- 11.15 Dial Plan45
- 11.16 Authentication code shall not be visible46
- 11.17 Free on Second Line46
- 11.18 Diversion / Call Forward46
  - 11.18.1 Initiate the Divert Settings From MX-ONE Provisioning Manager47
- 11.19 Do Not Disturb (DND)47
- 11.20 Configuring Ring Signals49
- 11.21 Configuring Presence Services49
- 11.22 Using DNS SRV Resource Records49
- 11.23 Using the Phone as an Operator Media Device (OMD)51
- 11.24 Central Storage of User Specific Data51
- 11.25 Configuring the Diffserv Parameter51
- 11.26 Selection of Transport Addresses (Port Numbers)51
- 11.27 Registration Distribution52
- 11.28 Redundancy52
  - 11.28.1 Limitations53
- 11.29 Registration at Branch Offices53
- 11.30 Voice Mail53
- 11.31 Corporate Directory53
  - 11.31.1 Mitel CMG directory54
- 11.32 Call Park Pool54
- 11.33 Intercom54
- 11.34 IP Phone Administration54
12 Passwords and PIN Codes56
- 12.1 Changing the Administrator Password56
- 12.2 Web Interface Passwords for End Users56
13 Headset57
- 13.1 6900 Family57
- 13.2 6800 Family57
- 13.3 6700 Family57
14 Expansion Modules58
15 Emergency Calls59
16 VoIP Recording60
- 16.1 Configuration at Total Recording60
- 16.2 Configuration at Recording on Demand61
17 Quality of Service (QoS)62
18 DHCP server63
- 18.1 Data from DHCP63
- 18.2 DHCP Settings for Option 6663
- 18.3 DHCP Settings for Option 43 and 6063
19 Security69
- 19.1 Encrypted Configuration Files69
- 19.2 TLS69
- 19.3 SRTP69
- 19.4 How to enable security on Mitel 6900, 6970, 6800 and 6700 terminals and on MiVoice MX-ONE70
- 19.5 How to enable security for home worker on Mitel 6700, 6800 and 690072
20 Troubleshooting75
- 20.1 Capture logfiles via SYSLOG75
- 20.2 Issues with DHCP Options76
21 Appendix77
- 21.1 Teleworker with persistent mutual TLS (MTLS)77
  - 21.1.1 Create persistent MTLS using a Enterprise CA (openssl) to sign both server and client certificate and configure the SBC77
  - 21.1.2 Configure the phones to use persistent MTLS78

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