Motorola EP350 Basic Service Manual

Chapter 8 Troubleshooting Tables
8.1 Error Codes
The radio performs cursory tests to determine if its basic electronics and software are in working
order, during start-up and during operations. Problems detected during these tests are presented as
error codes on the radio display. The presence of an error code should prompt the user that a
problem exists and that a service technician should be contacted. Use Table 8-18. to aid in
understanding particular error code display.
Table 8-18. Error Code Display
Error Code Possible Causes Corrective Action
PLLERROR PLL Unlock Error – Radio
cannot receive or transmit on
the programmed
frequencies.
Reprogram codeplug with correct version and retest
radio. If message reoccurs, replace main board or send
radio to nearest Motorola Service Centre
FATALERR Radio Fatal Error – Codeplug
is corrupted.
Reprogram codeplug with correct version and retest
radio. If message reoccurs, replace main board or send
radio to nearest Motorola Service Centre.
SLFTFAIL Self Test Fail – Radio failed
to initialize during start
-up.
Retest the radio by turning it off then on again. If
message reoccurs, replace main board or send radio to
nearest Motorola Service Centre.
ERROR Clone Error – Cloning
between source and
destination radios failed.
Check the connection between source and destination
radios.
Make sure follow the correct cloning procedures.
If message reoccurs, send radio to nearest Motorola
Service Centre.
TIME OUT Time Out Error – No
communication between
source and destination
radios during cloning.
Check the connection between source and destination
radios.
Make sure follow the correct cloning procedures.
If message reoccurs, send radio to nearest Motorola
Service Centre.
CS ERROR Checksum Error Reprogram codeplug.
TYPE ERR Mismatch Radio Type Error –
Different source and
destination radio models.
Retest by connecting same source and destination radio
model.
COMM ERR Communication Error –
Cloning between source and
destination radios failed.
Check the connection between source and destination
radios.
Make sure follow the correct cloning procedures.
If message reoccurs, send radio to nearest Motorola
Service Centre.
No Display Display module is not
connected properly. Display
module is damaged.
Check the connection between main board and display
module.
Replace with new display module.
ERR-EEP EEPROM Error –
Codeplug is corrupted.
Reprogram codeplug with correct version and retest
radio. If message reoccurs, replace main board or send
radio to nearest Motorola Service Centre.

Motorola EP350 Specifications

General

Channel Capacity	16 channels
IP Rating	IP54
Drop Resistance	1.2 meters
Frequency Range	VHF: 136-174 MHz, UHF: 403-470 MHz
Battery Life	Up to 11 hours
Power Supply	7.5 V (Nominal)
Waterproof	Splashproof
Dimensions	127.6 x 62 x 42 mm (with standard battery)