B-2 Warranty, Service Support, and Replacement Parts: Warranty
remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IMPLIED
WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE
DURATION OF THIS LIMITED WARRANTY. IN NO EVENT SHALL MOTOROLA BE LIABLE FOR
DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, FOR ANY LOSS OF
USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR SAVINGS
OR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE
USE OR INABILITY TO USE SUCH PRODUCT, TO THE FULL EXTENT SUCH MAY BE
DISCLAIMED BY LAW.
B.2.3 How To Get Warranty Service
You must provide proof of purchase (bearing the date of purchase and Product item serial number in
order to receive warranty service and, also, deliver or send the Product item, transportation and
insurance prepaid, to an authorized warranty service location. Warranty service will be provided by
Motorola through one of its authorized warranty service locations. If you first contact the company
which sold you the Product, it can facilitate your obtaining warranty service. You can also open a
Contact Us case on Motorola Online (www.motorola.com/businessonline).
B.2.4 What This Warranty Does Not Cover
• Defects or damage resulting from use of the Product in other than its normal and customary
• manner.
• Defects or damage from misuse, accident, water, or neglect.
• Defects or damage from improper testing, operation, maintenance, installation, alteration,
• modification, or adjustment.
• Breakage or damage to antennas unless caused directly by defects in material workmanship.
• A Product subjected to unauthorized Product modifications, disassemblies or repairs (including,
• without limitation, the addition to the Product of non-Motorola supplied equipment) which
• adversely affect performance of the Product or interfere with Motorola's normal warranty
• inspection and testing of the Product to verify any warranty claim.
• Product which has had the serial number removed or made illegible.
• Rechargeable batteries if:
- any of the seals on the battery enclosure of cells are broken or show evidence of
tampering.
- the damage or defect is caused by charging or using the battery in equipment or service
other than the Product for which it is specified.
• Freight costs to the repair depot.
• A Product which, due to illegal or unauthorized alteration of the software/firmware in the
Product,
• does not function in accordance with MOTOROLA’s published specifications or the FCC
• type acceptance labeling in effect for the Product at the time the Product was initially distributed
• from MOTOROLA.
• Scratches or other cosmetic damage to Product surfaces that does not affect the operation of
• the Product.
• Normal and customary wear and tear.
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