Appendix B : Replacement Parts
Ordering
Replacement Parts Ordering
This section describes ways you can place your orders for the replacement parts.
Basic Ordering Information
Some replacement parts, spare parts, and/or product information can be ordered directly. While parts
may be assigned with a Motorola part number, this does not guarantee that they are available from
Motorola Radio Products and Solutions Organization (RPSO). Some parts may have become obsolete
and no longer available in the market due to cancelations by the supplier. If no Motorola part number is
assigned, the part is normally not available from Motorola, or is not a user-serviceable part. Part
numbers appended with an asterisk are serviceable by Motorola Depot only.
Motorola Online
Motorola Online users can access our online catalog at
https://businessonline.motorolasolutions.com
To register for online access, please call 1-800-422-4210 (for U.S. and Canada Service Centers only).
International customers can obtain assistance at https://businessonline.motorolasolutions.com
Mail Orders
Mail orders are only accepted by the US Federal Government Markets Division (USFGMD).
Motorola
7031 Columbia Gateway Drive
3rd Floor – Order Processing
Columbia, MD 21046
U.S.A.
Telephone Orders
Radio Products and Solutions Organization*
(United States and Canada)
7:00 AM to 7:00 PM (Central Standard Time)
Monday through Friday (Chicago, U.S.A.)
1-800-422-4210
1-847-538-8023 (United States and Canada)
U.S. Federal Government Markets Division (USFGMD)
1-877-873-4668
8:30 AM to 5:00 PM (Eastern Standard Time)
Fax Orders
Radio Products and Solutions Organization*
(United States and Canada)
1-800-622-6210
1-847-576-3023 (United States and Canada)
Appendix B : Replacement Parts Ordering
Motorola Solutions Confidential
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