General Table of Contents P.1
General Table of Contents VJ1324E-M-02
1 Safety Instruction
1.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
1.1.1 Types and Meanings of Warnings . . . . . . . . . . . . . . . . 1-2
1.2 Warning Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
1.2.1 Handling the Warning Labels. . . . . . . . . . . . . . . . . . . . 1-2
1.2.2 Location and Type of Warning Labels . . . . . . . . . . . . . 1-2
2 Trouble Shooting
2.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
2.2 Troubleshooting with Error Messages. . . . . . . . . . . . . . . 2-7
2.2.1 Operation Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
2.2.2 Errors with Message . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
2.2.3 Errors Requiring Reboot . . . . . . . . . . . . . . . . . . . . . . 2-15
2.2.4 Error Messages During File Transmission. . . . . . . . . 2-32
2.3 Troubleshooting Without Error Messages . . . . . . . . . . 2-35
2.3.1 Initial Operation Problems . . . . . . . . . . . . . . . . . . . . . 2-35
2.3.2 Media Feed Problems . . . . . . . . . . . . . . . . . . . . . . . . 2-41
2.3.3 Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-44
2.3.4 Noise Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-57
2.3.5 Media Cutting Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 2-60
2.3.6 Online Function Problems . . . . . . . . . . . . . . . . . . . . . 2-63
2.3.7 Other Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-65
2.3.8 Problems in Using MUTOH Service Assistance . . . . 2-67
3 Parts Replacement
3.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
3.2 Removing Covers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
3.2.1 Removing I/H Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
3.2.2 Remove Side Cover R . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
3.2.3 Removing Side Cover L and Replacing Maintenance
Cover Holder 3-11
3.2.4 Removing Front Cover and Replacing Front Cover Holder
3-13
3.2.5 Removing Paper Guide F(Upper) . . . . . . . . . . . . . . . 3-14
3.2.6 Removing Top Cover . . . . . . . . . . . . . . . . . . . . . . . . 3-16
3.2.7 Removing Paper Guide R2 . . . . . . . . . . . . . . . . . . . 3-17
3.2.8 Removing Scroller Holder (L, R) . . . . . . . . . . . . . . . . 3-18
3.2.9 Assembling of Scroller Holder L and R . . . . . . . . . . . 3-19
3.3 Replacing Cover Peripherals . . . . . . . . . . . . . . . . . . . . . 3-21
3.3.1 Replacing Panel Unit . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
3.3.2 Replacing Panel FFC (Panel tape wires). . . . . . . . . . 3-22
3.3.3 Replacing Cover Switch Assy、 Sensor Cover L Assy,
Sensor Cover R Assy 3-25
3.3.4 Replacing Cover L Cable Assy . . . . . . . . . . . . . . . . . 3-32
3.3.5 Replacing Cover R Cable Assy. . . . . . . . . . . . . . . . . 3-35
3.4 Replacing Board Base . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36
3.4.1 Removing Connector Panel . . . . . . . . . . . . . . . . . . . . 3-37
3.4.2 Replacing Cooling FAN 24V Assy (For MAIN Board) 3-38
3.4.3 Removing MAIN Board Bracket . . . . . . . . . . . . . . . . . 3-39
3.4.4 Replacing MAIN Board Assy . . . . . . . . . . . . . . . . . . . 3-42
3.4.5 Replacing SODIMM . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43
3.4.6 Removing Controller Board Bracket . . . . . . . . . . . . . 3-44
3.4.7 Replacing HEATER CONT Board Assy. . . . . . . . . . . 3-46
3.4.8 Replacing HEATER RELAY Board Assy . . . . . . . . . . 3-47
3.4.9 Remove Power Board Bracket. . . . . . . . . . . . . . . . . . 3-48
3.4.10 Replacing Power Board Assy . . . . . . . . . . . . . . . . . . 3-50
3.4.11 Replacing JUNCTION Board Assy . . . . . . . . . . . . . . 3-51
3.4.12 Replacing JUNC_FFC . . . . . . . . . . . . . . . . . . . . . . . . 3-53
3.4.13 Replace JUNC_ID Cable Assy . . . . . . . . . . . . . . . . . 3-55
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