MUTOH ValueJet VJ-1324 - Online Function Problems

2.3 Troubleshooting Without Error Messages VJ1324E-M-02
2.3.6 Online Function Problems P.2-63
2.3.6 Online Function Problems
Table 2-11 Symptoms, Check Items, and Actions
No. Symptoms Check Item Action Reference
1 Other functions do not work
correctly
1. MAIN board Assy may be damaged. Replace MAIN board Assy .
"3.4.4 Replacing MAIN Board
Assy" p.3-42
2 Printing position is incorrect 1. Is there a problem with CW adjustment? Perform adjustment.
"5.7.6 Uni-D/Bi-D Adjustment
Menu" p.5-42
2. Is there a problem with P_Edge sensor adjustment? Perform adjustment.
"3.7.16 Replacing P_EDGE Sensor
Assy" p.3-135
3. Is P_Edge sensor correctly connected? Connect it.
4. P_Edge sensor may be damaged. Replace P_Edge sensor.
5. MAIN board Assy may be damaged. Replace MAIN board Assy .
"3.4.4 Replacing MAIN Board
Assy" p.3-42
3
Part of the data is not printed
(missing)
1. Firmware on the Main side may be faulty. Upgrade Firmware on the Main side. "4.3 Working with MUTOH Service
Assistance Software" p.4-4
2. Check if T fence is dirty or twisted. • When there is grease or dust on it: Wipe it with a dry
cloth.
• When there is ink on it: Damp a cloth with mild
detergent and lightly wipe off the ink.
• When it is too dirty and the adhered substance
cannot be removed: Replace T fence.
"3.6.7 Replacing T Fence, T Fence
Spring Assy" p.3-93
3. Check “Encoder: CR” in “Check3: Test” – “Test5: Encoder” in
the self-diagnosis function.
• If NG, check the connection of the connector of CR
board Assy .
• Replace T fence.
• Replace CR motor Assy .
• Replace CR board Assy
• Replace CR_FFC.
"3.4.4 Replacing MAIN Board
Assy" p.3-42
"3.6.7 Replacing T Fence, T Fence
Spring Assy" p.3-93
"3.11.3 Replacing CR_FFC" p.3-
154
"3.6.1 Replacing CR Motor Assy"
p.3-86
"3.7.4 Replacing CR Board Assy"
p.3-101
4. Main board Assy may be malfunctioned. Replace MAIN board Assy . "3.4.4 Replacing MAIN Board
Assy" p.3-42
4 Some data or printing
results get garbled.
Main board Assy may be malfunctioned. Replace MAIN board Assy . "3.4.4 Replacing MAIN Board
Assy" p.3-42