2.3 Troubleshooting Without Error Messages VJ1324E-M-02
2.3.5 Media Cutting Problems P.2-61
3
Media cannot be cut in
spite of normal cutting
operation.
1. Is cutter blade tip chipped off or deteriorated? Replace cutter.
"3.7.15 Replacing Cutter Solenoid
Assy, Cutter Solenoid Spring Assy" p.3-
133
4
Media jams due to poor
cutting operation.
1. Is cutter cap on upper side of cutter set securely? Remount cutter cap.
2. Does cutter move up and down smoothly? • Remount cutter spring.
• Remove foreign objects, if any.
3. Are there any foreign objects attached on cutter groove and
surface of Platen?
Remove foreign objects.
―
4. Are Platen cutter groove and cutter blade parallel? Perform adjustment.
"4.8 Cutter Holder Height
Adjustment" p.4-15
5
Media cannot be cut off
in spite of normal cutting
operation.
1. Is media guide surface cleaned on a daily basis? Clean media guide surface. Operation Manual
2. Media guide L or media may have static electricity. • Perform grounding correctly.
• Check humidity of operation environment and set it
within specified operation environmental
conditions.
6
Poor accuracy of media
cutting
1. Is cutter blade tip chipped off or deteriorated? Replace cutter.
"3.7.15 Replacing Cutter Solenoid
Assy, Cutter Solenoid Spring Assy" p.3-
133
2. Is cutter cap on upper side of cutter set securely? Remount cutter cap.
3. Does cutter move up and down smoothly? • Remount cutter spring.
• Remove foreign objects, if any.
4. Are there any foreign objects attached on cutter groove and
surface?
Remove foreign objects.
―
5. Are cutter groove and cutter blade parallel? Perform adjustment.
"4.8 Cutter Holder Height
Adjustment" p.4-15
6. Cutter may be defective. Replace cutter.
"3.7.15 Replacing Cutter Solenoid
Assy, Cutter Solenoid Spring Assy" p.3-
133
Table 2-10 Symptoms, Check Items, and Actions for Media Cutting Problems(Continued)
No. Symptoms Check Item Action Reference
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