2.3 Troubleshooting Without Error Messages VJ1324E-M-02
2.3.8 Problems in Using MUTOH Service Assistance P.2-68
5 "The F/W version cannot be
downgraded to the older
version." is displayed during
firmware transfer.
Is the version of the firmware data (*.jfl) to be transferred older than
that of the printer?
Make sure that the version of the firmware data (*.jfl)
is newer than that of the printer and transfer it again.
"4.3 Working with MUTOH Service
Assistance Software" p.4-4
6 "The heater controller F/W
data is incorrect." is displayed
during Heater controller
firmware transfer.
Is the Heater controller firmware data (*.mfl) to be transferred
correct?
Transfer the correct Heater controller firmware data
(*.mfl) again.
7 "The heater controller F/W
data is incompatible with the
heater controller of the
printer." is displayed during
Heater controller firmware
transfer.
Does the firmware data (*.mfl) to be transferred match the printer
model?
Transfer Heater controller firmware data (*.mfl) that
matches the printer model again.
Table 2-13 Problems in Using Dedicated Network Software (Continued)
No. Symptoms Check Item Action Reference
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