Service Level Troubleshooting 3-106
Printer Status LED error blink pattern
Basic policy of blinking pattern for errors at Printer Status LED in Auto Mode is as
follows:
• Red color is used for an unrecoverable error.
• Amber color is used for a recoverable error.
• Blink cycle is 2 Hz.
• Number of blink depends on the block where an error occurs.
Receipt station
PCB 1 Blink
Thermal Head 2 Blinks
Cover 3 Blinks
Paper block 4 Blinks
Print block 5 Blinks
Cutter block 6 Blinks
In User Mode of Printer Status LED, a system controls LED by the LED Control Request
pattern. LED pattern and the indication timing are specified by a system.
Errors Color Bezel LED
Memory Error RED 1 Blink Pause 5 seconds
Thermal Head Disconnected RED 2 Blink Pause 5 seconds
Thermal Head Abnormal Temperature RED 2 Blink Pause 5 seconds
Cover Open AMBER 3 Blink Pause 5 seconds
Paper End AMBER 4 Blink Pause 5 seconds
Printer Jam AMBER 5 Blink Pause 5 seconds
Cutter Error AMBER 6 Blink Pause 5 seconds
Thermal head over heat AMBER 2 Blink Pause 5 seconds