NCR 7169 - Forms Skew or Catch

Troubleshooting Problems 2-68
Slip or Forms Printing is Light
Cause What to Do Where to Go
Ribbon
cassette is
worn
Replace the ribbon cassette. Refer to Replacing the Ribbon
Cassette on page50.
Contact a service representative if
this does not solve the problem.
Refer to Contacting a Service
Representative on page75.
LED (Slip Table) Does Not Come On
Cause What to Do Where to Go
Form or
check not
inserted
properly
• For regular-sized forms: Slide the form or
check to the right until it aligns with the guide
or wall, and then slide it toward the back until
it touches the form stopper.
• For long-sized forms: Insert the form or check
from the side so it can slide over the form
stopper. Then, align it with the guide or wall
and with an preset mark made on the slip
table for customer forms.
Refer to Printing on
Forms or Checks on
page53 or to
Validating and Verifying
Checks on page55.
Contact a service representative if the above
step does not solve the problem.
Refer to Contacting a
Service Representative
on page75.
Forms Skew or Catch
Cause What to Do Where to Go
Form or check skewing or
catching in slip station due to
an obstruction or paper jam
• Open the front cover, then
check for any paper jams or
obstructions in the slip
station.
• Clear the obstruction or
jammed paper.
(None)
Contact a service
representative if the above
steps do not solve the
problem.
Refer to Contacting
a Service
Representative on
page75.