NCR 7169 - Green LED is Blinking Slow; Amber LED is Blinking Fast

2-65 Troubleshooting Problems
Amber LED is Blinking Fast
Cause What to Do Where to Go
Receipt paper
is out
Change the paper now. Do not run a
transaction without paper to avoid data loss.
Refer to Loading and
Changing the Receipt
Printer on page46.
Receipt cover
is open
Close the cover. The printer will not operate
with the cover open.
(None)
Knife failure • Open the receipt cover and check the
knife.
• Clear any jammed paper.
• Tear off any excess paper against the
tear–off blade.
(None)
Contact a service representative if the above
steps do not solve the problem.
Refer to Contacting a
Service Representative
on page75.
AC supply
voltage is out
of range
If paper is not low and no conditions indicate
that the thermal print head is too hot, the
power supply voltage is likely out of range.
(None)
Contact a service representative if the above
step does not solve the problem.
Refer to Contacting a
Service Representative
on page75.