NCR 7169 - Ordering Paper and Supplies; Selecting thermal receipt papers

NCR 7169 Multifunction Printer 1-57
Ordering Paper and Supplies
Selecting thermal receipt papers
NCR products are designed for the global market and are tested to determine
performance parameters, such as thermal head and cutter life expectancy, against
defined mill grade papers at the time of release. NCRprinters require qualified thermal
paper to ensure proper printer operation. This section provides guidelines in selecting a
thermal receipt paper for NCR printers.
The paper rolls must meet the guidelines provided in this section, and the paper must
not be attached at the core to avoid damaging the printer when the paper is exhausted.
! Important: NCR does not test individual suppliers’ papers. It is the responsibility of
users of the printers to ensure that the paper they intend to use does not have a
detrimental effect on the life of the printers. Use of such paper invalidates any warranty
related to the performance of the printer.
The following table covers key considerations (but not necessarily all) for purchasing
papers.
Requirement Specification
Quality Control The supplier must have processes and procedures in place to
ensure that a consistent quality is always maintained. These
processes and procedures should have mechanisms to stop
and recall paper that is out of the agreed specification.
Pre–Printed Receipt
paper
The addition of pre–printed artwork on either side the paper
has the potential to cause increased wear to the printer.
Testing is required to determine if this has a detrimental
effect. Retesting is also required if there are any changes in the
paper design.
Image life The paper is available with different life expectancy of the
image. Ensure to specify a life expectancy that is suitable for
the intended application.
End of Roll
Indicator
As well as using the “paper low” warning capability of the
printer, some users define a visual indication to assist the
operator in knowing when to change the roll. Typically, this can
be in the form of a pre–printed line at a set length before the
end of the roll. It is important that the properties of this line
are not detrimental to the printer’s life expectancy.