Service Level Troubleshooting 3-108
Level 3 Diagnostics (Remote)
This option is used to check the quality control. This option is also used to determin the
printer's operating condition, allowing for preventative maintenance or workload
balancing before a printer encounters problems. Remote diagnostics keep track of the
following tallies and print them on the receipt during the print test.
• Serial number
• Model number
• CRC number
• Number of receipt lines printed
• Number of knife cuts
• Number of slip lines
• Number of slip characters
• Number of MICR reads
• Number of hours printer is on
• Number of flash cycles
• Maximum temperature reached
• Number of cutter jams
• Number of times the door is open
For more information, refer Level 1 Diagnostics (Printer Configuration) on page78.
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