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Cleaning the cabinet 63
Cleaning the thermal print head 63
Cleaning the slip station 63
MICR Read Head 63
Chapter 2: Troubleshooting Problems
Overview 64
Red LED is Off or Printer Will Not Print 64
Green LED is Blinking Slow 64
Amber LED is Blinking Fast 65
Receipt Printing is Light or Spotty 67
Slip or Forms Printing is Light 68
LED (Slip Table) Does Not Come On 68
Forms Skew or Catch 68
MICR Check Reader Not Reading Properly 69
Stuck Cutter Blade 69
Clearing Paper Jams 72
Slip printing area 72
Flip mechanism area 73
Thermal area 74
Other Serious Problems 75
Contacting a Service Representative 75
Chapter 3: Service Level Troubleshooting
Diagnostics Overview 76
Level 0 Diagnostics (Startup) 77
Level 1 Diagnostics (Printer Configuration) 78
Configuring serial port number assignments 78
Serial port configuration methods 78
Communication interface modes 79
RS-232C interface settings (Standard model) 79
USB interface settings (Standard model) 81
Ethernet interface settings (Option) 81
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