Guide to Feature Programming
The programs listed below indicate the most commonly used programs required for this feature. The
programs are listed in the order that the installer should follow. Refer to the PCPro wizards for further
detailed programming.
• When a * is listed next to the Program Number it indicates a program that
MUST be set (from a
default state) for this feature to be enabled.
Call Waiting
Program
No.
Program Name Input Data Default
15-02-12 Multiline Telephone Basic Data Setup - Off-Hook
Signaling
0 = Muted Off-Hook Ringing
1 = No Off-Hook Ringing
3 = Beep in Speaker (SP)
4 = Beep in Handset (HS)
5 = Speaker and Handset Beep
5
20-09-01 Class of Service Options (Incoming Call Service)
- Second Call for DID/DISA/DIL/E&M Override
0 = Off (2nd call will not be al-
lowed.)
1 = On (2nd call is allowed.)
COS 01 ~ 15 = 1
20-09-07 Class of Service Options (Incoming Call Service)
- Call Queuing
0 = Off (Calls are not queued.)
1 = On (Calls are queued.)
COS 01 ~ 15 = 0
20-13-05 Class of Service Options (Supplementary Serv-
ice) - Intercom Off-Hook Signaling
0 = Off (ICM off hook signaling
disabled.)
1 = On (ICM off hook signaling
enabled.)
COS 01 ~ 15 = 1
20-13-06 Class of Service Options (Supplementary Serv-
ice) - Automatic Off-Hook Signaling (Automatic
Override)
0 = Off (manually)
1 = On (automatically)
COS 01 ~ 15 = 1
20-18-06 Service Tone Timers - Interval of Call Waiting
Tone
1 ~ 64800 seconds 10
Below is a chart that shows setting data for certain call waiting scenarios.
Busy Signal:
No call forwarding
Ring Back Signal:
Caller queues at called
Station
Busy forwarding imme-
diately upon Busy
Internal Call to Station on Inter-
nal Call
20-09-07 = Off
20-13-06 = Off
24-09-05 = Off
20-13-06 = On
*1
20-09-07 = Off
20-13-06 = Off
24-09-05 = On
Station on Trunk
call
20-09-07 = Off
20-13-06 = Off
24-09-05 = Of
20-13-06 = On
*1
20-09-07 = Off
20-13-06 = Off
24-09-05 = On
DID Call to Station on Inter-
nal Call
20-09-01 = Off
20-09-07 = Off
24-09-04 = Off
20-09-01 = On
20-09-07 = On
20-09-01 = Off
20-09-07 = Off
24-09-04 = On
Station on Trunk
Call
20-09-01 = Off
20-09-07 = Off
24-09-04 = Off
20-09-01 = On
20-09-07 = On
20-09-01 = Off
20-09-07 = Off
24-09-04 = On
ISSUE 1.0 SL2100
Features and Specifications Manual 1-141
C