Olivetti d-COPIA5001MF - 10 Troubleshooting

10-1
10 Troubleshooting
This chapter explains the following topics:
Regular Maintenance ....................................... 10-2
Cleaning ...................................................... 10-2
Cleaning Glass Platen ................................ 10-2
Cleaning inside of the Document Processor 10-2
Cleaning Slit Glass ...................................... 10-3
Toner Container Replacement .................... 10-4
Replace the Waste Toner Box ..................... 10-7
Loading Paper ............................................. 10-9
Replacing Staples (Inner Finisher) ............ 10-10
Replacing Staples (1,000-sheet Finisher) . 10-12
Replacing Staples (4,000-sheet Finisher) . 10-13
Replacing Staples (100-sheet Staple
Finisher) .................................................... 10-15
Replacing Staples (Folding Unit) ............... 10-16
Disposing of the Staple Waste .................. 10-18
Disposing of the Punch Waste .................. 10-20
Troubleshooting ............................................. 10-26
Solving Malfunctions ................................. 10-26
Machine Operation Trouble ....................... 10-26
Printed Image Trouble ............................... 10-31
Remote Operation ..................................... 10-34
Responding to Messages ......................... 10-36
Adjustment/Maintenance ................................ 10-54
Overview of Adjustment/Maintenance ...... 10-54
Tone Curve Adjustment ............................. 10-54
Drum Refresh ............................................ 10-56
Calibration ................................................. 10-56
Laser Scanner Cleaning ........................... 10-56
Developer Refresh .................................... 10-57
Clearing Paper Jams ...................................... 10-58
Jam Location Indicators ............................ 10-58
Remove any jammed paper in Cassette 1 10-60
Remove any jammed paper in Cassette 2 10-63
Remove any jammed paper in Cassette 3
and 4 (500-sheet×2) .................................. 10-66
Remove any jammed paper in Cassette 3
(1,500-sheet×2) ......................................... 10-68
Remove any jammed paper in Cassette 4
(1,500-sheet×2) ......................................... 10-70
Remove any jammed paper in Cassette 5
(Side Feeder) ............................................ 10-73
Remove any jammed paper in the
Multipurpose Tray ..................................... 10-75
Remove any jammed paper in Right
Cover 1 ..................................................... 10-76
Remove any jammed paper in Right
Cover 2 (500-sheet×2) .............................. 10-80
Remove any jammed paper in Right
Cover 2 (1,500-sheet×2) ........................... 10-81
Remove any jammed paper in the Bridge
Unit ............................................................ 10-83
Remove any jammed paper in the Mailbox 10-84
Remove any jammed paper in the Inner
Finisher ..................................................... 10-85
Remove any jammed paper in the
Document Processor (Reverse Automatic) 10-86
Remove any jammed paper in the
Document Processor (Dual Scan) ............. 10-88
Remove any jammed paper in the 1,000-
sheet Finisher ........................................... 10-89
Remove any jammed paper in the 4,000-
sheet Finisher/100-sheet Staple Finisher
(Inner) ....................................................... 10-92
Remove any jammed paper in the 4,000-
sheet Finisher/100-sheet Staple Finisher
(Tray A) ..................................................... 10-93
Remove any jammed paper in the 4,000-
sheet Finisher/100-sheet Staple Finisher
(Tray B) ..................................................... 10-97
Remove any jammed paper in the Folding
Unit (4,000-sheet Finisher) ..................... 10-100
Remove any jammed paper in the Folding
Tray (4,000-sheet Finisher) ..................... 10-105
Remove any jammed paper in the Folding
Unit (100-sheet Staple Finisher) .............. 10-109
Remove any jammed paper in the Folding
Tray (100-sheet Staple Finisher) .............. 10-115
Clearing a Staple Jam ................................... 10-119
Clearing a Staple Jam of the Inner
Finisher .................................................... 10-119
Clearing a Staple Jam of the 1,000-sheet
Finisher ................................................... 10-121
Clearing a Staple Jam of the 4,000-sheet
Finisher ................................................... 10-124
Clearing a Staple Jam of the 100-sheet
Staple Finisher ........................................ 10-126
Clearing a Staple Jam of the Folding Unit
(4,000-sheet Finisher) ............................. 10-129
Clearing a Staple Jam of the Folding Unit
(100-sheet Staple Finisher) ..................... 10-133