Oracle X7-2 - Resources for Troubleshooting and Diagnostics

Resources for Troubleshooting and Diagnostics
3.
Return to your serial console and press Enter.
4.
At the Oracle ILOM prompt, type the password for the default user account:
defaultpassword.
5.
Reset the account password or re-create the root account.
For more information, refer to "Configuring Local User Accounts" in the Oracle ILOM
Administrator's Guide for Configuration and Maintenance, Firmware Release 4.0.x at http://
www.oracle.com/goto/ilom/docs.
Resources for Troubleshooting and Diagnostics
For server information about troubleshooting hardware faults, refer to “Troubleshooting and
Diagnostics” in Oracle Server X7-2 Service Manual or Oracle Server X7-2L Service Manual.
You can access knowledge articles, white papers, and product updates from the My Oracle
Support web site at https://support.oracle.com.
The following table lists diagnostic and troubleshooting resources that can assist you with
resolving server issues.
Description Reference Link
■ x86 servers diagnostics
■ Runtime and firmware-based tests
■ Oracle ILOM procedures
■ U-Boot and UEFI diagnostics tests to exercise the
system and isolate subtle and intermittent hardware-
related problems
Diagnostics and Troubleshooting Guide for Oracle x86
Servers With Oracle ILOM 4.0 at http://www.oracle.
com/goto/x86admindiag/docs
■ Administrative information for the Oracle X7 series
servers
■ Oracle ILOM system event log (SEL) that identifies
the possible source of a problem
Oracle X7 Series Servers Administration Guide at http:
//www.oracle.com/goto/x86admindiag/docs
■ Troubleshooting front and back panel status
indicators
■ “Troubleshooting and Diagnostics” in Oracle Server
X7-2 Service Manual
■ “Troubleshooting and Diagnostics” in Oracle Server
X7-2L Service Manual
■ Managing server hardware faults using the Oracle
ILOM Fault Management Shell
■ “Managing Server Hardware Faults Through the
Oracle ILOM Fault Management Shell” in Oracle
Server X7-2 Service Manual
■ “Managing Server Hardware Faults Through the
Oracle ILOM Fault Management Shell” in Oracle
Server X7-2L Service Manual
134 Oracle Servers X7-2 and X7-2L Installation Guide • October 2017