Resources for Troubleshooting and Diagnostics
3.
Return to your serial console and press Enter.
4.
At the Oracle ILOM prompt, type the password for the default user account:
defaultpassword.
5.
Reset the account password or re-create the root account.
For more information, refer to "Configuring Local User Accounts" in the Oracle ILOM
Administrator's Guide for Configuration and Maintenance, Firmware Release 4.0.x at http://
www.oracle.com/goto/ilom/docs.
Resources for Troubleshooting and Diagnostics
For server information about troubleshooting hardware faults, refer to “Troubleshooting and
Diagnostics” in Oracle Server X7-2 Service Manual or Oracle Server X7-2L Service Manual.
You can access knowledge articles, white papers, and product updates from the My Oracle
Support web site at https://support.oracle.com.
The following table lists diagnostic and troubleshooting resources that can assist you with
resolving server issues.
Description Reference Link
■ x86 servers diagnostics
■ Runtime and firmware-based tests
■ Oracle ILOM procedures
■ U-Boot and UEFI diagnostics tests to exercise the
system and isolate subtle and intermittent hardware-
related problems
Diagnostics and Troubleshooting Guide for Oracle x86
Servers With Oracle ILOM 4.0 at http://www.oracle.
com/goto/x86admindiag/docs
■ Administrative information for the Oracle X7 series
servers
■ Oracle ILOM system event log (SEL) that identifies
the possible source of a problem
Oracle X7 Series Servers Administration Guide at http:
//www.oracle.com/goto/x86admindiag/docs
■ Troubleshooting front and back panel status
indicators
■ “Troubleshooting and Diagnostics” in Oracle Server
X7-2 Service Manual
■ “Troubleshooting and Diagnostics” in Oracle Server
X7-2L Service Manual
■ Managing server hardware faults using the Oracle
ILOM Fault Management Shell
■ “Managing Server Hardware Faults Through the
Oracle ILOM Fault Management Shell” in Oracle
Server X7-2 Service Manual
■ “Managing Server Hardware Faults Through the
Oracle ILOM Fault Management Shell” in Oracle
Server X7-2L Service Manual
134 Oracle Servers X7-2 and X7-2L Installation Guide • October 2017