COVERAGES-SPECIFIC - Continued
9. Use of parts/components not provided or authorized by Oshkosh Corporation or its
authorized dealers.
10. False returns.
11. Combat damage.
12. The replacement of expendable items (such as filters, lubricating oils, fan belts, and
light bulbs) made in connection with normal maintenance services.
CONTRACTOR RESPONSIBILITIES:
When the owning unit decides to have the contractor repair the supplies, the WARCO shall
notify the contractor of the defect in writing or by telephone within 60 days. At that time, the
contractor will provide a notification number which is to be referenced in all subsequent
correspondence including DA Form 2407 (Maintenance Request) (WP 0113) and DA Form
2402 (Exchange Tag). (WP 0113)
When the owning unit has directed the contractor to correct the supplies, the contractor will
furnish all material required to correct the defective supplies. Repairs shall be completed
within ten (10) working days after receipt of telephonic or written claim notification.
Furthermore, the contractor will provide a copy of the work order to owning unit upon
completion of repair.
When the contractor receives written notification requiring contractor repair, they will have
the option:
1. Correct the supplies in the field.
2. Return the vehicle or parts to the contractor's designated facility for correction.
When the contractor corrects the supplies, all labor involved shall be borne by the
contractor. Additionally, the contractor shall arrange and bear all transportation costs of the
supplies to their facility and return to user.
The contractor, within five (5) working days of receiving such notice, shall notify the warranty
claimant by telephone as to the method of correction, dates work is to be performed, and
by whom. At that time, the contractor will provide a notification number to track all activity.
The contractor has the right to inspect any defective supplies, wherever located, within 30
days of notification of warranty claim for the purpose of evaluating the cause or existence
of the defect.
GOVERNMENT RESPONSIBILITIES:
The Major Subordinate Command for the HET Tractor is the U.S. Army Tank-Automotive
and Armaments Command (TACOM), Warren, MI 48397-5000. TACOM is responsible for
managing and implementing the warranty.
Warranty claims will be reported to: Commander, USA TACOM Attn: AMSTA-MMAP
Warren, MI 48397-5000 Telephone: DSN 786-7537 Commercial: (586) 574-7537.
TM 9-2320-360-10 0002
0002-6
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