Q How do I prevent newly installed cards automatically being changed to "INS"?
A
• Change New Card Installation—Card Status for any Card in 3.40 [1-3]
Option from "In Service (INS)" to "Out of Service (OUS)".
Portable Stations
Q I cannot register Portable Stations using the method described in Portable Station
[1-2].
A
• Is the status of the DHLC or DLC card set to "INS"?
• Is a CS connected to the DHLC or DLC card? If not, connect one.
• Do the PINs (Personal Identification Numbers) of the PBX and the Portable Station
match? Confirm that they are the same.
• Is the Portable Station within transmission range of the CS?
• Has the Portable Station previously been registered at another location?
It is not possible to register a Portable Station at 2 locations, so use the Forced
De-registration option to delete the previous registration.
Q I cannot delete the extension number of a Portable Station.
A
• First, de-register the Portable Station itself, and then delete the extension number.
Q I cannot de-register a Portable Station.
A
• Is the Portable Station turned on? If not, turn it on.
• Is the Portable Station within transmission range of the CS? If not, move it closer to
the CS and try the de-registration operation again.
Q The Portable Station I want to de-register is broken, and will not turn on, or is not
available, or the registration information was deleted first from the Portable Station,
so it cannot be de-registered.
A
• The Portable Station can be forcibly de-registered by following the procedure shown
in Forced De-registration of 3.39 [1-2] Portable Station.
Q I changed the extension number of a Portable Station, but the display of the Portable
Station still shows the old extension number.
A
• Turn the Portable Station off and back on again, to force it to re-register its location.
Q I changed the FCO of a Portable Station, but the display of the Portable Station still
shows the old FCO.
A
• Turn the Portable Station off and back on again, to force it to re-register its location.
Q If I delete the extension number of a Portable Station, and then turn the Portable
Station off and back on again, it does not function correctly.
A
• Do not delete the extension number of the Portable Station, as this information is
necessary for it to operate.
Document Version 2009-12 PC Programming Manual 63
2.7.1 Frequently Asked Questions (FAQ)