Plus C-20W - Troubleshooting Guide; Network Communication Problems

E-49
Troubleshooting
Also see the descriptions of error indications at “Network (main unit) related errors” on page E-47.
Condition Please Check
Network related
Networkcommunicationsnotpossible • IstheLANcableproperlyinserted?
• TheLANcablecouldbedefective.
Useastraight cable(10Base-T or100Base-TX compatible) toconnect the
captureboardtothenetwork.
• SettheIPaddressandsubnetmaskat“SimpleNetworkSettings(viaUSB)”.
* Besuretocheckwiththenetwork administrator beforemaking thevari-
oussettings.
Cannotlogin. • Is “Caps Lock” set on the computer’s keyboard while inputting the user
nameandpassword?
Test Printing
1)Withthe captureboard’spoweron (withthe displaywindow lit),pressthe Numberof Copiesbutton repeatedlytodisplay
“ ”onthedisplaywindow.
2)PresstheColorPrint( )buttonforacolorprint,theB/WPrint( )buttonforablack-and-whiteprint.
*Testprintingstarts.
Check the print
• Istheeachcolorlineprinteduniformly?
• Aretheremissingdots,palelines,lineswiththinnerinkthanothers,etc.?
Remedy
• Ifthenozzleispartiallychoked,cleanit.
• Ifthequalityoftheprintdoesnotimproveeventhoughthenozzlehasbeencleaned,wipeofftheinkonthesurfaceofte
nozzle.
Fordetails,seethe“User’sGuide”includedwiththeprinter.
*Pleaseseeyourprintermanualforinformationaboutprintingproblems,printermaintenance,anddetailsrelatedtoprinting.
Updating the captureboard’s internal program
SeethePLUSwebsiteforinstructionsonupdatingtheprogramandtodownloadthelatestprogram.
https://www.supplychimp.com/