If the power is on, turn the power off and then on again to
see if the problem is solved.
Is the machine connected to
the same network as the iOS
device?
Check if this machine is displayed on the iOS print screen.
If this machine is not displayed, check the IP address.
Is the machine powered on?
Please power this machine on.
If the power is on, turn the power off and then on again to
see if the problem is solved.
Is the machine connected to
the same network as the iOS
device?
Check if this machine is displayed on the iOS print screen.
If this machine is not displayed, check the IP address.
Is the latest firmware
installed?
Make sure that the firmware of this machine and the
macOS and iOS software are of the latest versions.
If they are not of the latest versions, please update them to
the latest versions from the website or Apple's website.
Make sure that the out-of-paper message is not displayed.
When an error
message appears on
the display
Make sure that the out-of-toner message is not displayed.
When an error
message appears on
the display
Is AirPrint set to [Enable]?
Press the scroll buttons on the operator panel several times
to check the status of [AirPrint]. If [Disable] is displayed,
AirPrint is not available.
When an error
message appears on
the display