Chapter 12
206 Viper Pro Installation & Operation Manual
Setup Issues
Red DGPS Status
indicator on the
Main Screen
• GPS cable disconnected • Check the cable between the GPS receiver and the Viper Pro.
• No power to the GPS
receiver
• Check power to the GPS receiver.
• Incorrect port setting
• Make sure that the port settings on the Viper Pro and the GPS
receiver are the same.
Red 'X' in product
control area on the
main screen
• Control console not
turned on
• Turn on the power switch on the control console.
• No connection between
the Control console and
the Viper Pro
• Check the connections between the control console and the
Viper Pro.
• Wrong console selected
• Verify the model of the console and select the correct console
from the product control setup menu (Menu>Setup>Prod
Control).
• Incorrect port setting
• Make sure that the communication port settings are the same
between the control console and the Viper Pro.
• Incorrect
communications cable
• Use only the supplied communications cable.
• Node connection issue
on CAN system
• See the CAN Troubleshooting section on page 212.
Viper does not
completely power
down
• The orange wire is
connected directly to a
12V power source
• Do not connect the orange wire to a source of +12VDC.
Vehicle battery
discharges
overnight
• CAN nodes are wired
directly to the battery
• Wire the CAN nodes through a relay or switched power source.
Issue Possible Cause Solution
Previous settings
have been lost
• Settings data deleted
from memory
• Review Chapter 11, File Maintenance and Editing Reports, and
Appendix B, Understanding Viper Pro Files, for data information.
• Poor CAN connections • See the CAN Troubleshooting section on page 212.
Profile displays as
default
• No profile loaded into
Viper
• Create a profile and load it into Viper. Refer to the Profiles
section on page 50 for additional assistance with creating
profiles.
Issue Possible Cause Solution
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