While using the
stylus pen, the
device reacts when
part of the hand
touches the screen.
The connected device does
not support palm rejection (a
feature that recognizes only
the stylus pen touch without
reacting when part of the
hand touches the screen
when using the stylus pen).
Use devices that support palm
rejection.
The position of the
touch and the
position of the
response are
misaligned.
The OS or device does not
support touch operation.
Check whether the OS or the
device supports touch operation.
Supported OS, a separately
provided manual
There is a problem with the
OS driver.
Update the driver for the device.
There is a problem with the
application that you are
using.
If the touch operation does not
respond only with a specific
application, check the
application specifications.
Depending on the
application used, drawing in
fine lines might not result in
smooth lines.
Slow to respond
(when wired
connection is used)
A high-load process is
running on the device.
There is a problem with the
OS driver.
Update the driver for the device.
Slow to respond
(when wireless
connection is used)
A high-load process is
running on the device.
There is a problem with the
OS driver.
Update the driver for the device.
The network signal condition
is poor.
Check the network status and
reconnect.
This machine is generating
heat due to charging of the
battery.
Stop charging this machine or
use it after charging is complete.
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