SC Tables
D037/D038/D040/D041 4-44 SM Appendix
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
Tray lift motor error (D038/D041)
 Motor overload
 Loose connection of the tray lift motor
 Defective tray lift motor
750 B
1. Check the connections to the tray lift motor.
2. Replace the tray lift motor.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
Finisher punch motor error (D038/D041)
The punch HP sensor is not activated within the specified time after the
punch motor turned on. The 1st detection failure issues a jam error, and
the 2nd failure issues this SC code.
 Punch HP sensor disconnected, defective
 Punch motor disconnected or defective
 Punch motor overload due to obstruction
760 D
1. Check the connections and cables for the punch motor and HP
sensor.
2. Check for blockages in the punch motor mechanism.
3. Replace the punch slider unit.
4. Replace the punch unit.
5. Replace the finisher main board.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
Punch registration motor error (D038/D041)
The punch unit moves but is not detected at the home position within
the specified time. The 1st detection failure issues a jam error, and the
2nd failure issues this SC code.
763 B
 Motor harness disconnected, loose, defective
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