SERVICE CALL CONDITIONS
SM 4-25 B264/B265
Trouble-
shooting
Delete All error 2: Data area 875 D
An error occurred while the
machine deleted data from the
HDD.
Note: The source of this error is the
Data Overwrite Security Unit B660
running from an SD card.
• Turn the main switch off/on and try the
operation again.
876 D Log data abnormal
An error was detected in the handling of
the log data at power on or during
machine operation. This can be caused
by switching the machine off while it is
operating.
• Software error. Update the firmware
• NVRAM defective
• HDD defective
File Format Converter (MLB) error 880 B
A request to get access to the MLB
was not answered within the
specified time.
• MLB defective, replace the MLB
Electrical total counter error 900 D
The total counter contains
something that is not a number.
• NVRAM incorrect type
• NVRAM defective
• NVRAM data scrambled
• Unexpected error from external source
Mechanical total count error 901 D
The IO board cannot receive the mechanical total
count data.
• Mechanical total counter
defective
Printer error 1 920 B
An internal application error was
detected and operation cannot
continue.
• Software defective; turn the machine
off/on, or change the controller firmware
• Insufficient memory
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