ERROR CODES
SM 17 B779
Fax Option
B779
Code Meaning Suggested Cause/Action
14-06
User Not Found on SMTP
Server (551)
The designated user does not exist.
• The designated user does not exist on the SMTP
server.
• The designated address is not for use with direct
SMTP sending.
14-07
Data Send to SMTP Server
Failed (4XX)
Failed to access the SMTP server because the
transmission failed.
• PC not operating correctly.
• SMTP server operating incorrectly
• Network not operating correctly.
• Destination folder setting incorrect.
• Direct SMTP sending not operating correctly.
14-08
Data Send to SMTP Server
Failed (5XX)
Failed to access the SMTP server because the
transmission failed.
• SMTP server operating incorrectly
• Destination folder setting incorrect.
• Direct SMTP sending not operating correctly.
• Software application error.
14-09
Authorization Failed for
Sending to SMTP Server
• POP-Before-SMTP or SMTP authorization failed.
• Incorrect setting for file transfer
14-10 Addresses Exceeded
Number of broadcast addresses exceeded the limit
for the SMTP server.
14-11 Buffer Full
The send buffer is full so the transmission could not
be completed. Buffer is full due to using Scan-to-
Email while the buffer is being used send mail at the
same time.
14-12 Data Size Too Large
Transmission was cancelled because the detected
size of the file was too large.
14-13 Send Cancelled
Processing is interrupted because the user pressed
Stop.
14-30 MCS File Creation Failed Failed to create the MCS file because:
• The number of files created with other
applications on the Document Server has
exceeded the limit.
• HDD is full or not operating correctly.
• Software error.
14-31 UFS File Creation Failed UFS file could not be created:
• Not enough space in UFS area to handle both
Scan-to-Email and IFAX transmission.
• HDD full or not operating correctly.
• Software error.
14-32
Cancelled the Mail Due to
Error Detected by NFAX
Error detected with NFAX and send was cancelled
due to a software error.
14-33
No Mail Address For the
Machine
Neither the mail address of the machine nor the mail
address of the network administrator is registered.
14-34
Address designated in the
domain for SMTP sending
does not exist
Operational error in normal mail sending or direct
SMTP sending.
• Check the address selected in the address book
for SMTP sending.
• Check the domain selection.
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