SERVICE CALL CONDITIONS
SM 4-3 G065
Trouble-
shooting
SC Level Symptom Possible Cause
LD unit H.P. error 1327 B
The LD unit H.P. sensor does not
detect the on condition when the LD
unit moves to its home position.
•
H.P. sensor/harness defective
•
LD unit home position sensor
defective
•
LD positioning motor harness
defective
•
LD unit movement blocked
because of incorrect connector
routing
LD unit H.P. error 2328 B
The LD unit H.P. sensor does not
detect an off condition when the LD
unit moves from its home position.
•
H.P. sensor/harness defective
•
LD positioning/harness motor
defective
•
LD unit movement blocked
because of incorrect connector
routing
LD unit beam pitch adjusted
incorrectly
329 B
The LD unit H.P. sensor does not
detect the ON condition while
changing the LD unit position to
correct the LD position or to adjust
the dpi.
•
After initialization of the SP
modes, SP2109-03 or SP2109-04
was not executed.
•
The harness is blocking the LD
drive (PCB), preventing
adjustment of the pitch
ID S
ENSOR
ID sensor pattern test error350 C
One of the following ID sensor output
voltages was detected twice
consecutively when checking the ID
sensor pattern.
Vsp
≥
2.5 V
Vsg
≤
2.5 V
Vsp = 0 V
•
ID sensor defective
•
ID sensor connector defective
•
Poor ID sensor connector
connection
•
I/O board (IOB) defective
•
High voltage supply board
defective
•
ID sensor dirty
•
Defect at ID sensor pattern writing
area of the drum
ID sensor Vsg test error351 C
When ID sensor checks the drum
surface, V
SG
= 0, or PWM = 0
•
ID sensor defective
•
ID sensor connector defective
•
Poor ID sensor connection
•
I/O board (IOB) defective
•
Scanning system defective
•
High voltage supply board
defective
•
ID sensor dirty
•
Defect at the ID sensor pattern
writing area of the drum
ID sensor edge detect pattern error352 C
At 800 ms intervals, the value of the
ID sensor edge pattern voltage was
not 2.5 V for 2 consecutive attempts.
•
ID sensor defective
•
ID sensor connector defective
•
Poor ID sensor connector
connection
•
I/O board (IOB) defective
•
High voltage supply board
defective
•
Dirty ID sensor
•
Defect at the ID sensor pattern
writing area of the drum