Message Cause Solution and reference
"Punch has been
cancelled."
The Punch function
was canceled
because the staple
position is
specified
incorrectly.
Check the orientation of the paper and print data, and the
specified punch position.
See "Punching Holes on Printed Pages", User Guide (Full
Version).
"Receiving data
failed."
Transmission of
data was
canceled.
Send the data again.
"Sending data
failed."
Transmission of
data from the
printer driver was
canceled.
Check that the computer is operating normally.
"Staple error
occurred. The job
has been
cancelled."
The number of
sheets that can be
stapled was
exceeded, and
printing was
canceled.
Check the number of sheets that can be stabled on the
finisher in use.
page 337 "List of Specifications for External Options"
"Staple has been
cancelled."
The Staple function
was canceled
because too many
printed sheets
were specified to
be stapled.
Check the specification of the finisher in use, and specify
the setting accordingly.
• Number of sheets that can be stapled together
page 337 "List of Specifications for External
Options"
• Staple position that can be specified on different
paper orientation and print data orientation
See "Stapling Printed Pages", User Guide (Full
Version).
A malfunction
occurred
temporarily on the
machine.
Turn off the power of the machine, wait for 10 seconds or
more after confirming that the main power indicator is
turned off, and then turn on the power.
page 13 "Turning On and Off the Power"
10. Troubleshooting
288
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