Message Cause Solution and reference
"Programmed. Cannot
program the folder
destination(s) with
protection code(s)."
A destination specified
with a protection code is
included among the
programmed
destinations.
• You cannot program a destination
specified with a protection code. Specify
this destination individually.
• To program this destination, cancel the
protection code and then register the
destination to a program.
See "Using the Protection Function to
Prevent the Misuse of Addresses", User
Guide (Full Version).
"SMTP authentication
email address and
administrator email
address mismatch."
The SMTP
authentication e-mail
address is not registered
in the administrator e-
mail address.
Register the SMTP authentication e-mail
address in [Settings] [System Settings]
[Send (Email/Folder)] [Email]
[Administrator's Email Address].
"Some invalid
destination(s) contained.
Do you want to select
only valid
destination(s)?"
The group contains an
e-mail address.
When sending data to a destination other than
an e-mail address, press [Select].
"The program is recalled.
Cannot recall the folder
destination(s) with
protection code(s)."
A folder destination
specified with a
protection code is
included among the
programmed
destinations.
• You cannot recall a destination specified
with a protection code in a program.
Specify this destination individually.
• To program this destination, cancel the
protection code and then register the
destination to a program.
See "Using the Protection Function to
Prevent the Misuse of Addresses", User
Guide (Full Version).
"The size of the scanned
data is too small. Check
the resolution and the
ratio and then press
[Start] again."
The data scanned by
specifying [Scan Ratio]
[Specify Size] is too
small.
• Increase [Send Settings] [Resolution].
• Specify a larger paper size in [Send
Settings] [Scan Ratio] [Specify
Size].
When a Message Appears While Using the Scanner Function
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