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Ricoh Pro 8310 Troubleshooting

Ricoh Pro 8310
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1.SC Codes
289
ï‚· 730-34: Stacker 1 Sub Jogger Motor (M13)
ï‚· 730-35: Stacker 1 LE Stopper Motor (M12)
Solution
1. Turn the power off and on to check the SC occurs again.
2. Check the HP sensor connections.
3. Check the motor connections.
4. Replace the HP sensors.
5. Replace the motors.
6. Replace the controller board.
SC730-40
Error Name
Stacker 1: Tray Lift Motor Error
Pattern
B
Error Condition
ï‚· When lowering, the paper height sensor continues to detect paper after the specified time. (The
first time, it is reported as jam. An SC is issued the second time this occurs.)
ï‚· When rising, the paper height sensor does not detect the upper surface of paper even after the
specified time. (The first time, it is reported as jam. An SC is issued the second time this occurs.)
ï‚· The tray high limit SW, tray low limit SW and door safety SW turn on. (This SC is issued when the
error was detected for the first time).
Major Cause
ï‚· Power of downstream unit is not turned on.
ï‚· Motor is defective.
ï‚· Connector is disconnected.
ï‚· There is overload.
ï‚· Paper Height Sensor is defective.
Solution
1. Turn the power off and on to check the SC occurs again.
2. Check the HP sensor connections.
3. Check the motor connections.
4. Replace the .HP sensors.
5. Replace the Tray Lift Motor (M14).
6. Replace the controller board.

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Ricoh Pro 8310 Specifications

General IconGeneral
BrandRicoh
ModelPro 8310
CategoryAll in One Printer
LanguageEnglish

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