2.Image Quality Problems
685
Glossy Problems
Vertical Glossy Lines
Glossy lines perpendicular to the paper feed direction appear.
Cause:
Glossy lines perpendicular to the paper feed direction may appear 251 mm (10 inches) from the
boundary of the margin and the solid image (in the direction opposite to the paper feed direction).
Solution:
1. Print the image on twenty sheets. Do glossy lines appear on the tenth sheet and later sheets?
Consult the product specialist.
2. In Advanced Settings for the custom paper in use, select Fusing Heat Roller Temperature Adj and
decrease the value by 5°C.
3. Print the image on twenty sheets. Do glossy lines appear on the tenth sheet and later sheets?
Repeat Steps 2 and 3. If the problem persists even though the setting has reached its
minimum value, consult the product specialist. If the problem is resolved, go to the next
step.
4. Check the toner fusion. Is it satisfactory?
Restore to the original setting and consult the product specialist.
Insufficient Gloss
The image is not glossy enough.
Solution:
If the gloss of the image is not glossy enough, try (a) changing the fusing temperature, and (b) changing
the processing speed. (Insufficient Toner Fusing)
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