Troubleshooting
132
Error Description/Solution
Error 20: Memory test
(Maintenance)
The memory contains corrupted data.
Solution
The meter has a fault. Please call your local Roche Diagnostics
customer support and service center.
Error 21: Memory test
(Setup)
The memory contains corrupted data.
Solution
The meter has a fault. Please call your local Roche Diagnostics
customer support and service center.
Error 22 – 30: General
meter errors
22: internal communication error, self test error while booting up
23: temperature or heater error
24: optic or image processing error
25: hardware or electronic error
26: measurement sequence error
27: memory error
28: system error
29: internal application error
30: unexpected error
Solution
Turn the meter off and on, and repeat the last procedure. If the error
persists, no measurement will be possible. Please call your local
Roche Diagnostics customer support and service center.
Error
Maintenance
20
Error
21
Error
22
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