Roche cobas h 232 - Error 16: Test Strip Faulty or Ambient Light; Error 17: Communication Failure; Error 18-19: Memory Test Errors (Patient;QC)

Troubleshooting
131
Error Description/Solution
Error 16: Test strip The test strip is faulty or ambient light too bright.
Solution
Remove the test strip and repeat the test using a new test strip, or
move meter out of the direct light and repeat the test.
If the error recurs repeatedly, please call your local Roche Diagnos-
tics customer support and service center
Error 17:
Communication
(external)
Communication with host system or printer failed.
Solution
■ Remove the meter from the Handheld Base Unit and put it back.
■ Check whether the infrared windows of the meter and the
printer are facing each other and ensure that the distance
between them is not too great. Restart the print job.
Error 18: Memory test
(Patient)
The memory contains corrupted data.
Solution
The meter has a fault. Please call your local Roche Diagnostics
customer support and service center.
Error 19: Memory test
(QC)
The memory contains corrupted data.
Solution
The meter has a fault. Please call your local Roche Diagnostics
customer support and service center.
Error
16
Error
17
Error
Patient
18
Error
QC/IQC
19