TROUBLESHOOTING 8
8011325/18IM/2020-07-02|SICK
Subject to change without notice
OPERATING INSTRUCTIONS | ICR880/890
8.3 SICK Support
If the fault cannot be rectified using the measures described above, the camera system
may be defective. The system components cannot be repaired by the user in order to
restore functionality after a fault. However, the user is able to quickly replace the camera
or illumination unit. See chapter 7.2 Replacing a camera system or component.
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Where a fault cannot be rectified, please contact the SICK Service department:
• In Germany: technical hotline for SICK Vertriebs-GmbH
Tel. +49 211 5301 301, fax. + 49 211 5301 302, e-mail: kundenservice@sick.de.
• Abroad: responsible SICK branch or SICK subsidiary.
For telephone numbers and e-mail addresses, please see the back page of these
operating instructions. See www.sick.com for postal addresses.
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Do not dispatch devices to the SICK Service department without consultation.
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