SmartRG™ Residential Gateways
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Reset the Gateway
Hardware Reset
Reset the gateway by inserting a paper clip or similar tool into the reset switch hole located on
either the rear or the bottom of the gateway (depending upon model). Press the switch briefly to
reset the device.
Hardware Reset (to Factory Default Settings)
To reset the gateway to its factory default settings press the reset switch for 6 to 8 seconds. After
releasing the reset switch the gateway will continue booting with a factory default configuration.
Pressing the reset switch for more than 10 seconds causes the SmartRG gateway to
reset into its boot image rendering the gateway non-functional. This condition can be
detected by:
the inability to access the SmartRG gateway’s user interface using your
web browser –and-
the inability to properly establish a WAN connection
To correct this condition simply cycle power on the gateway.
Software Reset
To reset the gateway using the SmartRG gateway’s web UI:
1. Select Management -> Reboot.
2. Click Reboot.
Software resets, hardware resets and power cycles behave identically.
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