SmartRG SR10 - User Manual

SmartRG™ Residential Gateways
November 15th, 2012 Version 2.4

Summary

Managing Your SmartRG Gateway

Save, Restore or Default Configurations

Procedures for backing up, restoring, or resetting gateway configurations.

Update Software

Instructions on how to update the gateway's firmware.

Configure Time Settings

Steps to set the gateway's time zone and NTP server.

Configure Access Controls (HTTP, Telnet, SSH, etc.)

Managing access to gateway services like HTTP, Telnet, and SSH.

Configure User Logins

How to change user credentials for accessing the gateway.

Reset the Gateway

Options for resetting the gateway to factory defaults or rebooting it.

Troubleshooting

Guidance on diagnosing and resolving gateway issues using system logs.

Contacting SmartRG Technical Support

Contact details for technical assistance and support.

Introduction

Who Should Read This Users Manual

Identifies the intended audience for this user manual.

Additional Information

Lists other helpful documents for network deployment.

Contacting SmartRG Inc.

Provides contact details for SmartRG support and sales.

Advanced Features

Connect-and-Surf (Automatic Broadband Connection Configuration)

Explains automatic WAN connection setup for default configured gateways.

Activation (Automatic ACS Connection Configuration)

Describes the automatic ACS connection process for gateway settings.

TR-069 Remote Management - Automated Configuration Server Support

Overview of TR-069 remote management and ACS support.

TR-069 Remote Management

Affinegy ACS

Information on interoperability with Affinegy ACS solutions.

Calix Compass;Consumer Connect ACS

Details on interoperability with Calix Compass/Consumer Connect ACS.

Cisco Prime Home ACS

Notes on Cisco Prime Home ACS interoperability.

SmartRG Product Family

Models and Features Overview

Table comparing different SmartRG gateway models and their technical features.

Front Panel LEDs

LED Status Indicators

Explanation of the status indicators on the front panel for troubleshooting.

Rear Panel Connectors

SR10 and SR100 Connectors

Diagrams and labels for SR10 and SR100 rear panel connectors.

Rear Panel Connectors (Continued)

SR350 N and SR350 NE Connectors

Diagrams and labels for SR350N and SR350NE rear panel connectors.

Rear Panel Connectors (Continued)

SR500 N;SR500 NE and SR505 N Connectors

Diagrams and labels for SR500/SR505 series rear panel connectors.

Logging in to Your SmartRG Gateways UI

Accessing the Web Interface

Step-by-step guide to log into the gateway's web UI using default credentials.

Navigating Your SmartRG Gateways Web UI

Device Info Page and Menu Navigation

Overview of the Device Info page and expanding menu items for navigation.

Configuring Your SmartRG - Common Use Cases

Use Case: Creating WAN Connections for Internet Access and Remote Management

Guide on setting up WAN connections for internet access and remote gateway management.

Configuring the Layer 2 Interface (Ethernet)

Default Ethernet WAN Configuration

Steps to configure the default Ethernet WAN interface on the gateway.

Configuring the Layer 2 Interface (Ethernet with VLAN Tags)

VLAN Tagged Ethernet WAN Configuration

Steps to configure the Ethernet WAN interface for VLAN tagged traffic.

Configuring the Layer 2 Interface (ADSL)

ADSL Layer 2 Interface Configuration

Guide for configuring the ADSL layer 2 interface with VPI/VCI settings.

Configuring the Layer 2 Interface (PTM - Supported on ADSL and VDSL)

PTM Layer 2 Interface Configuration

Steps to configure a PTM layer 2 interface for ADSL and VDSL connections.

Configuring the Layer 2 Interface (VDSL;PTM with VLAN Tags)

VLAN Tagged PTM WAN Interface Configuration

How to configure PTM WAN interface for VLAN tagged traffic.

Creating the WAN Service

WAN Service Configuration (PPPoE;IPoE)

Steps to create a WAN service, including PPPoE or IP over Ethernet.

PPP Username and Password Configuration

Entering PPP Credentials

Details on entering PPP username and password for WAN services.

WAN IP Settings Configuration

Configuring WAN IP Addresses

Steps to set up WAN IP addresses, either automatically or statically.

WAN NAT, Firewall and IGMP Settings

Configuring Network Address Translation

Setting up NAT, Firewall, and IGMP Multicast for the WAN service.

Use Case: Provisioning Your SmartRG for Remote ACS Management

TR-069 Client Configuration

Guide to provision the gateway for remote management via TR-069 protocol.

Use Case: Setting Up the LAN

LAN Interface Setup and DHCP Configuration

Configuring the LAN IP address, subnet mask, and DHCP server settings.

Use Case: Setting Up Wireless

Wireless Basic Settings

Configuring basic wireless LAN settings like SSID and country.

Wireless Security Settings

Manual Setup AP Security Configuration

Setting up wireless security using WPA2-PSK and encryption methods.

Use Case: Setting Up Wireless Distribution System (WDS)

WDS Deployment Overview

Explains WDS for extending Wi-Fi coverage using multiple gateways.

Configuring Wireless Distribution System (WDS)

WDS WAN, LAN, and Wireless Configuration Steps

Detailed steps for configuring WAN, LAN, and Wireless for WDS operation.

Use Case: Creating IPTV Service Configurations

Bridged IPTV Configuration Diagram

Illustrates the typical architecture for a bridged IPTV service configuration.

Routed IPTV Configuration Diagram

Illustrates the typical architecture for a routed IPTV service configuration.

Bridged IPTV Configuration

Components of Bridged IPTV Configuration

Outlines the components required for a bridged IPTV setup.

Creating Bridged WAN Connections

Selecting Layer 2 Interface for Bridged WAN Service

Steps to select a Layer 2 interface for creating a bridged WAN service.

Creating Bridged WAN Connections (Continued)

WAN Service Configuration for Bridging

Steps to configure the WAN service type as "Bridging".

LAN Segmentation and IGMP Snooping for Bridged WAN

Enabling IGMP Snooping and segmenting LAN ports for bridged WAN.

IPTV Layer 2 Interface Summary

DSL ATM Interface Configuration Summary

Summary of DSL ATM interface configurations for IPTV bridge groups.

IPTV WAN Service Summary

Wide Area Network (WAN) Service Setup Summary

Summary of WAN service configurations for IPTV bridge groups.

Creating Interface (Bridge) Groupings

Interface Grouping Configuration

Steps to configure interface grouping for bridging multiple ports.

Routed IPTV Configuration (Single WAN Connection)

Configuring Routed IPTV with Single WAN

Steps for setting up routed IPTV with a single WAN connection, including QoS.

Routed IPTV Configuration (Multiple WAN Connections)

Configuring Routed IPTV with Multiple WAN

Steps for setting up routed IPTV with multiple WAN connections.

Use Case: Applying Quality of Service (QoS) to VoIP and IPTV LAN Traffic

VoIP;IPTV;Data QoS Configuration Overview

Explains how to prioritize VoIP and IPTV traffic using QoS.

Enable SmartRG QoS Processing

QoS Configuration Setup

Steps to enable QoS processing and configure queues for traffic prioritization.

QoS VoIP Queue Configuration

Creating and Configuring VoIP Priority Queue

Detailed steps to create and configure a QoS queue for VoIP traffic.

QoS Queue Enable and Configuration

Enabling and Configuring QoS Queues

Enabling created QoS queues and verifying configuration for VoIP and IPTV.

QoS VoIP Classifier Configuration

Creating VoIP Traffic Classifier Rules

Steps to create traffic classifier rules for VoIP traffic.

QoS IPTV Classifier Configuration

Creating IPTV Traffic Classifier Rules

Steps to create traffic classifier rules for IPTV traffic.

Use Case: Configuring IP Security (IPSec) in Support of VPNs

IPSec Tunnel Configuration Overview

Introduction to IP Security (IPSec) for creating Virtual Private Networks (VPNs).

IPSec Settings Configuration

Configuring IPSec Connection Name and Tunnel Mode

Setting the IPSec connection name and selecting the tunnel mode (ESP/AH).

Advanced IKE and IPSec Settings

Configuring Phase 1 and Phase 2 Advanced IKE Settings

Detailed configuration of Phase 1 and Phase 2 advanced IKE settings for IPSec.

Managing Your SmartRG Gateway

Save, Restore or Default Configurations

Procedures for backing up, restoring, or resetting gateway configurations.

Update Software

Gateway Software Update Process

Steps for updating the gateway's software and important notes.

Configure Time Settings

Setting Time Zone and NTP Servers

How to set the gateway's time zone and configure NTP servers.

Configure Access Controls (HTTP, Telnet, SSH, etc.)

Enabling;Disabling Gateway Management Services

Managing access to services like HTTP, Telnet, and SSH on LAN/WAN.

Configure User Logins

Changing User Passwords

Steps to change user passwords for 'admin' and 'support' roles.

Reset the Gateway

Hardware and Software Reset Procedures

Instructions for performing hardware and software resets on the gateway.

Troubleshooting

Accessing System Logs for Diagnostics

How to configure and access system logs for troubleshooting.

Executing Diagnostics

Monitoring Traffic on the WAN Interface (Port Mirroring)

Configuring port mirroring to monitor WAN interface traffic.

Contacting SmartRG Technical Support

Technical Support Contact Information

Phone numbers and email for contacting SmartRG technical support.

SmartRG SR10 Specifications

General

Wireless Frequency	2.4 GHz
Ethernet Ports	4
WAN Port	1
USB Ports	1
Device Type	Gateway
Wireless Standard	802.11n
Security	WPA, WPA2
Firewall	SPI