Snom D712 - What to Do if Initialization and Registration Are Unsuccessful; Correcting the Clock

15
D712/710 User Manual Setting up the Phone
7. If prompted, enter the password received from your administrator or VoIP provider and press .
After successful registration you will see the phone symbol
and the registered account (identity) in
the identity line underneath the date/time bar:
Infobar with date & time
Identity line
Note: If you see the account on the display preceded by an empty square and
the phone does not work, the server may be down, either for servicing or due to a
malfunction. The registration and initialization should be completed as soon as the
server is up and running again. You may want to check with your administrator or your
provider if nothing happens within a reasonable amount of time.
What to do if initialization and registration are unsuccessful
Your network or your VoIP provider may require more login data than requested by the Snom phone
during the initialization and registration process. This data is entered on the web interface of the
phone. Contact your network system administrator or your VoIP provider for more information.
1. When you have received all necessary data, open the phone’s web interface (see ""Opening the
web interface" on page 29.
2. Open Configuration Identity 1 and enter any additional login information you have received from
your provider.
Note: A number of IP telephony service providers and a number of SIP PBXs require
settings that are dierent from snom’s standard factory settings. snom’s web page
lists numerous providers and PBXs that have been tested for interoperability with
our phones and specific settings that may be required. Do not change the standard
configuration unless you know what you are doing. Expert help may be required.
Correcting the clock
The phone receives the time and date from your NTP time server. If the time and/or date on the
display are incorrect, you may need to set the correct time zone.
Changing the settings: See "Time and date formats" on page 71.
If the time is still incorrect, there may be a problem with the time server. Contact your network
administrator or your IP provider.
Default formats:
• Time. 24-hour clock, e.g. 17:35. Changing to AM and PM formats: See "Time" on page 72.
• Date. US date format MM/DD/YEAR, eg. 11/23/2010. Changing to European format
DD.MM.YEAR, e.g. 23.11.2010: See "Date" on page 72.