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D712/710 User Manual Appendix 4
IVR This function key can be used for regular calls to an extension that is reached
via an IVR or auto attendant and a number of voice prompts where the caller
has to make a selection by pressing a key after or during the prompt. If you
know which keys need to be pressed in which order in order to reach the desired
extension, the entire process can be automated and considerably speeded up.
The syntax for the "Number" text field entry is <phone_number>;dtmf=<n>,<n>,
etc. The angle brackets <>including their content are placeholders for the
variables that you must replace by the actual characters. The comma
represents a pause of one second, and n represents any number key on the
alphanumeric keypad.
Example: The number to dial is (917) 555-3814. When the connection has
been established, the caller will hear three prompts. After the first prompt,
he must press key 1; after the second prompt, he must press 3; and after the
third prompt he must press 1 to reach the desired extension. The entry in the
"Number" text field must look like this: 9175553814;dtmf=1,3,1.
Usage: When the phone is in idle mode, press the key to dial the number. As
soon as the connection has been established, the phone will automatically send
the DTMF tones associated with the alphanumeric keys 1, 3, and 1 with a one-
second pause between them.
(If the function type "IVR" doesn't work on individual phones, try "Speed dial" with
the above description.)
Key Event When this key type is selected, a drop-down menu opens under "Number". For
the available selections, see the following section "Key Events".
Line Default setting for all freely programmable function keys. Incoming calls will go
to the first free "line" key, and outgoing calls will use the first free line key.
Line keys can be used to make outgoing calls with the identity selected from
a particular key's "Context" menu and to have incoming calls for that identity
going to that particular function key. If the key is busy, the incoming call will
go to the first free line key.
Multicast Page This function key enables the phone to send multicast streams to IP
multicast group addresses. The multicast IP address and port are entered
in the "Number" text field in the format <multicast IP address>:<port> (e.g.,
239.255.255.245:5555). The angle brackets <>including their content are
placeholders for the variables that you must replace by the actual characters.
Please note: This key is for sending multicast streams. To allow reception
of multicast streams, multicast support must be enabled on the phone's web
interface, Advanced settings > SIP/RTP tab > Multicast by setting Multicast
Support to "on". You must also enter the IP addresses of the multicasts you
want to receive in ascending order of priority, 10 being the highest. In case of
simultaneous multicasts, the one with the highest priority at any given time will
override the others.
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